General information on influData and the available packages
- What Is influData?
- What Is influData Cloud And Who Is It Most Suitable For?
- What Is influData All-In And How Does It Differ From The Pro Version?
Here you can learn what you can find on a Creator's influData profile page for insights and KPIs and how to interpret them.
- What Is The Profile Page?
- What Is The Follower History?
- What Is The Engagement Rate And How Is It Calculated?
Interpreting Our Data
Find out details about our data and how you can best interpret them.
- What information does influData provide?
- Why does the data from influData differ from the insights I got from an influencer?
- How accurate is our Data?
Learn all about our audience analytics and audience reports.
- What Does The Audience Type Mean?
- What Is influData Audience Analysis?
- Why do audience insights of an influencer change a lot within a short period of time and show different data?
Learn what the detail scores mean for Instagram profiles and how they are calculated.
- How Is The Reel Engagement Calculated?
- How Are Suspicious Or Inactive Followers Calculated?
- How Do You Calculate The Views Per Story?
What do the detail scores mean for the TikTok profiles, and how are they calculated?See all articles
Read here what the detail scores mean for YouTube profiles and how they are calculated.See all articles
Here is all the essential information you need to know about using Collections in our app.
- How Can I Convert Public Collections To Private?
- What Is Quality Assessment And How Should I Use It?
- How Can I Remove Collections?
Learn all about our new campaign management.
- How long does it take until a story, reel or video posted by a creator is visible on Campaigns?
- How are links detected in the campaign?
- I added a creator too late to the campaign and a content piece that was posted before is no included. Can it be added?
Payment and Subscription
Do you have questions about payment or your subscription? The answers are here!
- I Need More Tokens, Logins Or Tracking Seats?
- Can I Upgrade And Downgrade At Any Time And Will My Package Change Immediately?
- How Can I Cancel My Subscription?
Additional User (Multi-Logins)
Everything you need to know about multi-logins in the influData app can be found here.
- How Can I Add More Users?
- Which Features Do Additional Users NOT Have Access To?
- What Are Multi-Logins?
How can we help you besides our FAQs?
- How Can I Get In Touch With You?
- I Have Questions Regarding Billing, Cancellation And Other Billing Related Issues?
- Can You Help Me With Influencer Campaigns Or Advise Me with my social media campaign?