Payment and Subscription

How do I start a subscription?
Monthly plans can be activated instantly via your settings page.  Annual plans or any enterprise plan will be activated by our customer support team, which...
Fri, 7 May, 2021 at 2:05 PM
What payment methods do you offer?
We are offering payment by credit card, PayPal, and SEPA direct debit for our monthly plans. For annual plans, you additionally offer payment via invoice wi...
Fri, 4 Jun, 2021 at 4:28 PM
How do I start a subscription?
Monthly subscription: To cancel your subscription click the ‘My Plan’ button on the top right side of the app and select the Free Package. Your plan will st...
Wed, 5 May, 2021 at 7:07 PM
How do I cancel my subscription?
To cancel your subscription  Click My Plan button on the top right side of the app Select the Free Package.  Your plan will stay active until the end o...
Fri, 4 Jun, 2021 at 3:43 PM
Can I cancel my plan at any time?
If your plan is being billed monthly, then YES, you can cancel your subscription anytime before your next billing period to avoid being charged again. Once ...
Fri, 7 May, 2021 at 3:12 PM
Can I test influData?
You can test influData for free for 7 days without any payment details.  Your trial automatically starts when you create an account with us and automatical...
Fri, 4 Jun, 2021 at 4:23 PM
How can I change my password?
Click on Forgot Password at the Login page and enter the email address you used to register for influData. You will receive an email with a link to reset yo...
Fri, 4 Jun, 2021 at 4:04 PM
Can I upgrade and downgrade any time and will my package change immediately?
Any changes you make to your plan would be applied to the coming month.  However, if there are any urgent changes you need to make then contact our custome...
Fri, 4 Jun, 2021 at 4:21 PM
I am not sure how the subscription changes will affect my account and future payments?
Please contact us via our chat and we are happy to help you and make the changes for you.
Wed, 5 May, 2021 at 7:10 PM
I need more tokens, logins or tracking seats?
Please contact us via our chat and we are happy to help you and make the changes for you.
Wed, 5 May, 2021 at 7:10 PM