influData Knowledge Base
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FAQs
General
7
What is influData?
What can I do with influData Free and who is it best suited for?
What can I do with influData Advanced and who is it best suited for?
What can I do with influData Pro and who is it best suited for?
Webinar: Video-Onboarding to influData
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Search/Discovery
19
Which influencers can I find with influData?
Country and City Search
Followers and Views/Plays per Post Search
How do I use the Language Search?
How do I use the Keyword & Mention Search?
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Profile Page
10
What is the Profile Page?
How is an influencer’s location and language identified?
What is the Engagement Rate and how is it calculated?
What are Views/Plays Per Post and how are they calculated?
What are Similar Accounts?
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influData Mini Scores
8
What is the Post Quantity Score?
What is the Posting Regularity Score?
What is the Like Score?
What is the Comment Score?
What is the Following Count Score?
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Audience Analysis
8
What is an influData Audience Analysis?
What does the Audience Type mean?
What are the Most Common Audience Mentions?
How does the token system work?
When does the number of my tokens reset?
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Using and Interpreting Our Data
5
What information does influData provide?
How accurate is our Data?
Why does the data differ from the data I got from an influencer’s insights?
There are huge discrepancies between influData audience reports and the actual insights. Why is this possible?
Why does an influencer have a large audience in one country or language, even though the content is not in that language and the followers can't actually understand the influencer at all?
Collections
8
What are collections and how can I use them?
What are CSV-Exports?
What is the Quality Rating and how should I use it?
How can I delete collections?
What is the difference between private collections to public collections?
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Influencer Tracking
3
How do I create a Campaign?
How many influencers can I track?
What is Influencer Tracking?
Customer Support
3
How can I get in contact with you?
Can you help me with campaigns or consulting?
I have questions regarding invoicing, cancellation and other billing related questions?
Multi-Logins
4
What are Multi-Logins?
How to add additional users?
What can additional users do?
What can't additional users do?
Payment and Subscription
9
How do I start a subscription?
What payment methods do you offer?
How do I cancel my subscription?
Can I cancel my plan at any time?
Can I test influData?
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