influData Knowledge Base

General 8

• What Is influData?
• What Is influData Cloud And Who Is It Most Suitable For?
• What Can I Do With infludata Pro And Who Is It Best For?
• Webinar: Video-Onboarding to influData
• Does The Free Trial Offer All The Features Of The Full Version?

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Search/Discovery 22

• Which influencers can I find with influData?
• Country and City Search
• Followers and Views/Plays Per Post And Reel
• How Do I Use The Language Search?
• How Do I Use The Keyword And Mention Search?

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Profile Page 9

• What Is The Profile Page?
• How Is The Location And Language Of An Influencer Determined?
• What Is The Engagement Rate And How Is It Calculated?
• What Are Views/Plays Per Post And How Are They Calculated?
• What Are Similar Profiles?

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Audience Analysis 9

• What Is influData Audience Analysis?
• What Does The Audience Type Mean?
• What Are The Most Frequent Mentions Of The Audience?
• How Does The Token System Work?
• When Will The Number Of My Tokens Be Reset?

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Instagram: Detail-Scores 14

• What Is The Post Frequency?
• What Is The Story Frequency?
• What Do The Values Of The Brand Values Show?
• What Does Reel Engagement Indicate?
• What Is The Post-Like Engagement?

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TikTok: Detail-Scores 6

• What Does Posts Per Week Mean?
• How Do You Determine Viral Posts?
• What Is A One-Hit Wonder?
• What Is The Profile Score?
• How Do You Calculate The Expected Plays Per Post?

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YouTube: Detail-Scores 17

• How Do You Calculate The Activity Value For Videos?
• How Do You Calculate The Activity Value For Shorts?
• What Is The Audience Growth Rate?
• How Do You Calculate The Score For Positive Reactions?
• How Do You Calculate The Score For Negative Reactions?

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Using and Interpreting Our Data 5

• What information does influData provide?
• How accurate is our Data?
• Why does the data from influData differ from the insights I got from an influencer?
• There are huge discrepancies between influData audience reports and the actual insights. Why is this possible?
• Why does an influencer have a large audience in one country or language, even though the content is not in that language and the followers can't actually understand the influencer at all?

Collections 9

• What Are Collections And How Can I Use Them?
• What Are CSV Exports?
• What Is Quality Assessment And How Should I Use It?
• How Can I Remove Collections?
• What is the Difference between Private Collections and Public Ones?

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Influencer Tracking 3

• How Can I Create A Campaign?
• How Many Influencers Can I Track?
• What Is Influencer Tracking?

Customer Support 3

• How Can I Get In Touch With You?
• Can You Help Me With Campaigns Or Advise Me?
• I Have Questions Regarding Billing, Cancellation And Other Billing Related Issues?

Multi-Logins 4

• What Are Multi-Logins?
• How Can I Add More Users?
• Which Features Do Additional Users Have Access To?
• Which Features Do Additional Users Not Have Access To?

Payment and Subscription 9

• How Can I Start A Subscription?
• What Payment Options Do You Offer?
• How Can I Cancel My Subscription?
• Can I Cancel My 12 Month Plan At Any Time?
• Can I Try Infludata Free Of Charge?

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