influData Knowledge Base

General 7

• What is influData?
• What can I do with influData Free and who is it best suited for?
• What can I do with influData Advanced and who is it best suited for?
• What can I do with influData Pro and who is it best suited for?
• Webinar: Video-Onboarding to influData

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Search/Discovery 19

• Which influencers can I find with influData?
• Country and City Search
• Followers and Views/Plays per Post Search
• How do I use the Language Search?
• How do I use the Keyword & Mention Search?

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Profile Page 10

• What is the Profile Page?
• How is an influencer’s location and language identified?
• What is the Engagement Rate and how is it calculated?
• What are Views/Plays Per Post and how are they calculated?
• What are Similar Accounts?

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influData Mini Scores 8

• What is the Post Quantity Score?
• What is the Posting Regularity Score?
• What is the Like Score?
• What is the Comment Score?
• What is the Following Count Score?

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Audience Analysis 8

• What is an influData Audience Analysis?
• What does the Audience Type mean?
• What are the Most Common Audience Mentions?
• How does the token system work?
• When does the number of my tokens reset?

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Using and Interpreting Our Data 5

• What information does influData provide?
• How accurate is our Data?
• Why does the data differ from the data I got from an influencer’s insights?
• There are huge discrepancies between influData audience reports and the actual insights. Why is this possible?
• Why does an influencer have a large audience in one country or language, even though the content is not in that language and the followers can't actually understand the influencer at all?

Collections 8

• What are collections and how can I use them?
• What are CSV-Exports?
• What is the Quality Rating and how should I use it?
• How can I delete collections?
• What is the difference between private collections to public collections?

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Influencer Tracking 3

• How do I create a Campaign?
• How many influencers can I track?
• What is Influencer Tracking?

Customer Support 3

• How can I get in contact with you?
• Can you help me with campaigns or consulting?
• I have questions regarding invoicing, cancellation and other billing related questions?

Multi-Logins 4

• What are Multi-Logins?
• How to add additional users?
• What can additional users do?
• What can't additional users do?

Payment and Subscription 9

• How do I start a subscription?
• What payment methods do you offer?
• How do I cancel my subscription?
• Can I cancel my plan at any time?
• Can I test influData?

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